Frequently Asked Question

The fastest method for resetting a forgotten voicemail password is to dial the shortcode on the employee's device.

1. Open the phone dialer.
2. Enter the code #793#.
3. Press the Call button.
4. You will receive a confirmation text message that the password has been reset. The system will either reset the password to the last four digits of the phone number or provide a new temporary PIN.
5. Access your voicemail and enter the temporary PIN to set up a new password.